In a newly
released advertisement HSBC is seeking an ambitious individual for the post of Customer Service Executive-Contact Center for Bangalore location. All applications must be
submitted through online website on or before 10th December 2014.
Applicants should have passed Graduation (any stream)/12th pass certificate holder.
Selection of the applicants will be done on the basis of online
Aptitude test, group discussion, one to one
interview and any other recruitment test procedure.
Position: Customer Service Executive-Contact Center
Job Profile:
- Acquire knowledge on HSBC products and procedures
- Efficiently handle inbound and outbound calls to resolve overseas customer queries Maintain highest standards of audit and compliance requirements
- To acquire detailed understanding of the process design and to be able to exceed SLA standards
- Acquire knowledge on procedures related to relevant processes
- Excellent English communication skills.
- Ability to interpret and handle complex numerical data.
- Excellent interpersonal and negotiating skills.
- Good keyboard skills.
- Flexibility to work in shifts
- Freshers are welcome to apply.
- BPO experience can be added advantage.
- First subscribe to us by clicking the link below for continuous feedback w.r.t. HSBC job opening.
- Click Here to Subscribe (ignore if you are already subscribed).
- After subscription, you will receive an e-mail, confirm your subscription.
- Click here to go to career page of HSBC.
- Read the job requirement carefully and click on "Apply Online" button.
- Read & accept the privacy agreement, follow the procedure to login and send your resume to HSBC.
- We will provide feedback as and we we get the information.
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