Dreams Solutions is HR Services Company with a comprehensive service offering that includes temporary & contract staffing, outsourcing, permanent recruitment, outplacement & career services, training and consulting. Adecco has the highest market share,revenue, cash flow, and market capitalization in the industry, globally. Our excellence is in providing highly qualified and experienced professionals for Senior, Middle and Junior Management Level. Our specialization is in understanding company needs, and providing candidates with relevant experience and skills to meet the needs of the organization. Our mission is to recruit responsible people in respect of vacancy and company needs.
Dreams Solutions is HR Services Company with a comprehensive service offering that includes temporary & contract staffing, outsourcing, permanent recruitment, outplacement & career services, training and consulting. Adecco has the highest market share,revenue, cash flow, and market capitalization in the industry, globally. Our excellence is in providing highly qualified and experienced professionals for Senior, Middle and Junior Management Level. Our specialization is in understanding company needs, and providing candidates with relevant experience and skills to meet the needs of the organization. Our mission is to recruit responsible people in respect of vacancy and company needs.
Company name: Dream Solutions
Position: Virtual Relationship Manager
Location: Bangalore, Pune, Lucknow
Qualification :Any Graduates(MBA)
Experience: 0-3 years
CTC: As per company standards
Job description:
- Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and pro-actively assessing customer needs.
- Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc.
- Ensure portfolio quality of relationship while racing considering eligibility.
About the Company:
Dreams Solutions is HR Services Company with a comprehensive service offering that includes temporary & contract staffing, outsourcing, permanent recruitment, outplacement & career services, training and consulting. Adecco has the highest market share,revenue, cash flow, and market capitalization in the industry, globally. Our excellence is in providing highly qualified and experienced professionals for Senior, Middle and Junior Management Level. Our specialization is in understanding company needs, and providing candidates with relevant experience and skills to meet the needs of the organization. Our mission is to recruit responsible people in respect of vacancy and company needs.
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